Professional Experience

A track record of operational excellence and system management

Operations Coordinator

CMAC Partners

Recent

Bookkeeper / Administrative Support

Brian D. Kurtz, PC

Previous

Customer Support Specialist

Rippling

Previous

Senior Support Specialist

BoomTown ROI

Previous

Operations Coordinator

CMAC Partners

Led operational excellence and system management initiatives

Key Responsibilities:

  • Managed CRM systems and maintained accurate client records
  • Generated operational reports and tracked business metrics
  • Coordinated with IT vendors to resolve system issues
  • Assisted with digital resources and webinar coordination
  • Managed vendor communications and operational workflows

Skills Demonstrated:

CRM ManagementReport GenerationVendor CoordinationSystem Troubleshooting

Education

🎓

Bachelor of Arts

Political Science

University of California, Merced